Responding to Emailed Project Requests
Respond even if you can't do the project. Fast response times (within 2 hours) is one of the best ways to demonstrate high professionalism.
Suggested email template:
This is John Doe, business video producer with Pro Media. Thank you for contacting me about having a marketing video produced for your business.
Profile and portfolio: www.biveo.com/johndoe.
For your 90-second marketing video, I will provide:
Your project should take 5 hours and will cost $500. (Additional hours $100/hour). Payment upon completion.
I am free to discuss the project tomorrow afternoon. Should I call you around 2pm?
John Doe Ph: 123-123-1234 firstname.lastname@example.org ProMedia.co
Review Biveo's 6-Step Production Recommendations. Reference Biveo's script templates and interview questions for ideas: https://biveo.com/step/narration/auto-repair.
Video Release. When filming an employee, the owner should have them sign a release: www.biveo.com/doc/video-release.pdf.
Deliver the Initial Video. Discuss edits the customer may want done.
Providing customers with a great experience will grow your business.
Guarantee great service. If a customer wants to cancel a project due to:
...Allow the customer to cancel without a fee.
Recommended training resources
Get the edge on your real estate marketing with a more targeted primary marketing video. (Based on marketing research polls by Biveo. 81% of consumers would watch a real estate agent’s video before choosing.)
Your viewers want to see:
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